Thorne Reviews

Based on 2 customer reviews and online research, thorne.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Thorne.

1.0 / 5.0

2 Reviews

5 Stars(0)

0%

4 Stars(0)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(2)

0%

How would you rate Thorne?

Customer Reviews (2)

Sort by: Most Recent
Theresa Reynolds
Posted on 10/05/2020
Excellent product , WORSE CUSTOMER SERVICE EVER

Excellent products, which I recommend Thorne. But customer service gave me an excused not able to help because she is new and she did not know how to help. So tried chatting offer online , sp miss Taylor told me that I can’t use invitation and get reward for referring 25 dollars From my friend because I used different shipping address from my credit card address, which I did provide the information that in my building packages are missing and stalling
So , I was told that system setting like that you can’t use a different shipping address . I explained to miss Taylor that system operated by peopling her , that company hire stuff to help , as she ask the first question How can I help “ and then hang up the phone on you
For As fas as my experience goes, calls and email exchanges with customer service never get the desired result.
Will never use Thorne web to buy product will try Amazon and get 5% off wth no problem

Helpful
Reply
Danny Willis
Posted on 09/08/2020
Customer service mostly courteous but completely ineffective

Excellent products, which I recommend being bought from anyone BUT Thorne. As fas as my experience goes, calls and email exchanges with customer service never get the desired result.

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question